Service and Maintenance
Challenge
ESCC requested a contractor who could implement the servicing and maintenance of the air conditioning plants throughout their network of offices.
Solution
TSS provided a competitive tender price to carry out the planned preventative maintenance over a fixed termed contract, covering all aspects of servicing, maintenance and administration.
Benefits
- Maintenance has improved the efficiency and longevity of the air conditioning plant
- Plant was identified as being beyond economical repair has been reported and subsequently replaced with ozone friendly and energy efficient equipment
- The customer benefits from an 'out-of-hours' service covering critical equipment, with the addition of response time deadlines to be adhered to
- Ongoing monitoring program
- Each site has its own individual service record, which will incorporate service history on all plant maintained
- Direct contact between client and contractor, giving efficient response and effective communication
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